Changing Deepfactor Portal User Password

If you forget your password, you can ask your Deepfactor admin to change the password for your account. The admin can go to Admin Settings → Users and click on the change password icon for your account and create a new password.

If you are the admin of the Deepfactor portal, you can download portalctl, a useful utility that lets your change password, collect diagnostic logs, etc.

You will need to run the following commands on a machine that has kubectl package and kube config for your K8s cluster installed. In case kube config is not loaded, please set KUBE_CONFIG_PATH environment using export KUBE_CONFIG_PATH=<kube-config-file-path>.

For OVA / AMI deployments, please SSH into the portal machine and run the following commands.

# download portalctl
wget https://static.deepfactor.io/staticassets/portalctl/portalctl
# change permissions
chmod +x portalctl 

./portalctl passwd admin@acme.org df-stable deepfactor
New password for user admin@acme.org:
Confirm new password for user admin@acme.org:
password update complete

where

admin@acme.org is the email address of the user whose password you intend to change

df-stable is the release name given during helm install. For OVA / AMI deployments this is df-stable

deepfactor is the namespace in which you installed Deepfactor Portal. For OVA / AMI deployments this is deepfactor.

Once you have changed the password, you can login to the portal UI using the new password.