You can integrate DeepFactor with Jira Cloud or Jira Server and raise Jira tickets for alerts directly from the DeepFactor Portal by following the process below.
Select ‘Integrations’ from the header menu.
Navigate to ‘Project Management’ on the sidebar.
Integrate DeepFactor with Jira Cloud
To integrate DeepFactor with your Jira Cloud account, follow the steps below.
Click on “Connect to JIRA.” This will take you to an authorization screen on your Jira cloud.
Select the Jira site you would like to integrate with and click the “Accept” button.
After you click "Accept," you will be redirected back to DeepFactor and your DeepFactor account will now be integrated with Jira.
Integrate DeepFactor with Jira Server
To integrate DeepFactor with your Jira Server account follow the steps below.
Create an application link in your Jira Server using the steps outlined in the following article
Click on “Configure Jira Server” under Jira Server on your DeepFactor Portal UI.
Enter the details from Step 1 and click on “Save.” This will take you to an authorization screen on your Jira Server. Click “Allow” to grant DeepFactor access.
After you click ‘Allow’, you will be redirected back to DeepFactor and your DeepFactor account will now be integrated with Jira.
Map your Application to Jira Project
Once you have successfully integrated Jira with DeepFactor, you can map your Jira Projects with DeepFactor applications.
Create Jira Issues
You can now create a Jira for each DeepFactor alert by clicking on the “Create Jira” button on the alert detail page. The Jira is automatically created with all details of each alert.
Once a Jira ticket is created, you will see the link of Jira ticket on the alert detail page in the DeepFactor Portal.