Jira

You can integrate Deepfactor with Jira Cloud or Jira Server and raise Jira tickets for alerts directly from the Deepfactor Portal by following the process below:

  1. From the left-side navigation menu, Click ‘Integrations’.

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  2. On the left-sidebar, navigate to ‘Project Management'.

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Integrate Deepfactor with Jira Cloud

To integrate Deepfactor with your Jira Cloud account, follow the steps below:

  1. Click “Connect JIRA Cloud.”

    This will take you to an authorization screen on your Jira cloud.

  2. Click “Accept.”

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After you click "Accept," you will be redirected to Deepfactor, and your Deepfactor account will now be integrated with Jira.

Integrate Deepfactor with Jira Server

To integrate Deepfactor with your Jira Server account, follow the steps below:

  1. Create an application link in your Jira Server using the steps outlined in the following article
    OAuth.

  2. On your Deepfactor Portal UI, under Jira Server, click “Configure Jira Server.”

  3. Enter the details from Step 1 and click “Save.”
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This will take you to an authorization screen on your Jira Server.
  1. Enter the credentials.
  2. Click "Login."
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  1. Click “Allow” to grant Deepfactor access.
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After you click ‘Allow,’ you will be redirected to Deepfactor, and your Deepfactor account will now be integrated with Jira.

Map your Application to Jira Project

Once you have successfully integrated Jira with Deepfactor, you can map your Jira Projects with Deepfactor applications.

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Create Jira Issues

You can now create a Jira for each Deepfactor alert on the alert detail page.  

To create a JIRA: 

  1. On the alert detail page, click the “Create Jira” icon.

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Create JIRA pop-up window appears.

  1. Click the "Edit" icon.
  2. From the Jira Project drop-down, select a JIRA project.
  3. Click "Save." 

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  1. Select JIRA Issue type. 
  2. Select JIRA Label.
  3. Click "Create Jira." 

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After a Jira ticket is created, you will see the link of the Jira ticket on the alert detail page in the Deepfactor Portal.

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